Legal notice
Legal Notice
Effective Date: September 2, 2026
Last Updated: September 2, 2026
1. Purpose of This Notice
This Legal Notice sets out the identity and contact details of the operator of this website, together with the legal disclosures applicable to our online store. It is provided in accordance with applicable European and United States requirements concerning transparency in electronic commerce.
This Notice forms part of, and should be read together with, our Terms of Service, Privacy Policy, Shipping Policy, and Refund Policy.
2. Website Operator
This website and the Northaven online store are owned and operated by:
| Trading name | Northaven |
| Legal operator | RONDINELLI PATRIX SILVA TOLEDO |
| Legal form | Sole trader (empresário em nome individual) |
| Registered address | 11 Fernando Maurício Street, Lisbon, Lisbon 1950-447, Portugal |
| Country of establishment | Portugal |
| Contact email | support@northavenwatches.com |
| Tax identification number (NIF/VAT) | [insert or delete] |
| Commercial registration number | [insert or delete] |
| Person responsible for content | RONDINELLI PATRIX SILVA TOLEDO, at the address above |
Our registered address is an administrative address. It is not a retail location, is not open to the public, and is not a returns address. Products must not be sent to this address without prior written return authorization from our support team.
3. Contact
All correspondence, including legal notices, should be directed in the first instance to:
We respond to inquiries within one to two (1–2) business days. Formal legal correspondence may be sent to the registered address stated in Section 2, marked for the attention of the operator.
4. Nature of Our Business
Northaven sells timepieces and related accessories directly to consumers through this website. We do not operate physical retail premises and do not offer in-person collection.
Our store is directed primarily to consumers located in the United States. Products are dispatched internationally, and orders are subject to the import rules of the destination country as described in our Shipping Policy.
5. Hosting and E-Commerce Platform
This website is hosted and operated on the Shopify platform, provided by:
Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario, K2P 2L8, Canada
Shopify acts as our hosting and e-commerce service provider. Its handling of personal information is described in our Privacy Policy and in Shopify's own privacy policy at shopify.com/legal/privacy. Shopify is not the seller of the products offered on this website and bears no responsibility for the content of this store, which rests solely with the operator identified in Section 2.
6. Intellectual Property
All content published on this website — including text, product descriptions, photographs, illustrations, graphics, logos, icons, page layouts, and their selection and arrangement — is protected by copyright, trademark, trade dress, and other intellectual property laws, and is owned by or licensed to the operator identified in Section 2.
No part of this website may be reproduced, distributed, transmitted, modified, adapted, publicly displayed, systematically extracted, scraped, data-mined, or used to train automated systems without our prior written consent, except as expressly permitted by applicable law.
The Northaven name and logo are trademarks of the operator. Any third-party names, brands, or trademarks appearing on this website remain the property of their respective owners, and their appearance does not imply any endorsement of, or affiliation with, Northaven.
Notice of infringement. If you believe that content published on this website infringes your intellectual property rights, contact us at support@northavenwatches.com with a description of the protected work, the location of the allegedly infringing material, your contact details, and a statement of your good-faith belief that the use is unauthorized. We will review and respond to properly substantiated notices.
7. Accuracy of Information
We take reasonable care to ensure that the information published on this website is accurate and current at the time of publication. Nevertheless, we do not warrant that product descriptions, specifications, photographs, pricing, or availability are free from error, omission, or subsequent change.
Product photographs are illustrative. Colors, finishes, and proportions may appear differently depending on your device's display settings and on lighting and photographic conditions.
We reserve the right to correct any error, inaccuracy, or omission and to update or change information at any time without prior notice, including after an order has been submitted, as set out in our Terms of Service.
8. No Professional or Investment Advice
Content published on this website, including any commentary on materials, movements, brands, provenance, collectability, or market conditions, is provided for general informational purposes only. It does not constitute investment, financial, appraisal, or professional advice, and must not be relied upon as such.
Timepieces should not be regarded as investment instruments. We make no representation that any product will retain, appreciate in, or achieve any particular resale value.
9. External Links
This website may contain links to third-party websites and services. Such links are provided for convenience only. We do not control, monitor, endorse, or accept responsibility for the content, accuracy, security, or privacy practices of any external site. Access to third-party websites is at your own risk, and the terms and policies of those sites will apply.
10. Availability of the Website
We aim to keep this website available at all times but do not guarantee uninterrupted or error-free access. Access may be suspended, restricted, or withdrawn temporarily and without notice for maintenance, security, technical, or operational reasons. We accept no liability for any loss arising from unavailability of the website.
11. Limitation of Liability
Nothing in this Legal Notice limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.
Subject to the foregoing, our liability arising out of or in connection with this website, its content, and any product purchased through it is limited as set out in our Terms of Service, which apply in full to every purchase.
12. Consumer Dispute Resolution
Direct resolution. We encourage you to contact us first at support@northavenwatches.com so that we may attempt to resolve any complaint directly. Most matters are resolved at this stage.
United States customers. Dispute resolution, including the binding individual arbitration provision and the class action waiver, is governed by our Terms of Service. Nothing in our terms deprives you of the protection of the mandatory consumer protection laws of the United States state in which you reside.
Consumers in the European Union. As a trader established in Portugal, we inform you that alternative dispute resolution entities are available for consumer disputes under Portuguese Law No. 144/2015. Consumers resident in the European Union may consult the competent entity for their region. Further information is available from the Portuguese Directorate-General for Consumer Affairs (Direção-Geral do Consumidor), www.consumidor.pt.
13. Data Protection
Our collection and processing of personal information is described in our Privacy Policy, which sets out the categories of information we collect, the purposes for which we use it, the recipients to whom it is disclosed, our international transfer safeguards, and the rights available to you under United States state privacy laws and, where applicable, the General Data Protection Regulation.
The supervisory authority for data protection in Portugal is the Comissão Nacional de Proteção de Dados (CNPD).
14. Governing Law
This Legal Notice is governed by the laws of Portugal, without prejudice to any mandatory consumer protection provisions applicable in your place of residence. The governing law and venue applicable to purchases are set out in our Terms of Service.
15. Changes to This Notice
We may amend this Legal Notice at any time to reflect changes in our business, our service providers, or applicable law. The revised version takes effect when published, and the "Last Updated" date will be amended accordingly.
16. Severability
If any provision of this Legal Notice is found to be unlawful, void, or unenforceable, that provision shall apply to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.
Northaven
Operated by RONDINELLI PATRIX SILVA TOLEDO
11 Fernando Maurício Street
Lisbon, Lisbon 1950-447, Portugal
Email: support@northavenwatches.com